Store Operations & Customer Experience Associate

The TJX Companies, Inc.; Indianapolis (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Indianapolis to deliver a high-quality customer experience and maintain a clean, organized store environment.

You may be cross-trained across store areas to support the business, while upholding loss-prevention standards and merchandising procedures. Expected duties include engaging with customers, promoting loyalty programs, handling transactions accurately, and contributing to a positive store culture.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes and unexpected situations.

Responsibilities

• Role models customer experience practices with customers and team.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the floor.
• Participates in store recovery and maintains cleanliness and safety.
• Supports labor policies and shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Job description

The TJX Companies, Inc. is hiring at Marshalls in Indianapolis to deliver a high-quality customer experience and maintain a clean, organized store environment.

You may be cross-trained across store areas to support the business, while upholding loss-prevention standards and merchandising procedures. Expected duties include engaging with customers, promoting loyalty programs, handling transactions accurately, and contributing to a positive store culture.