Store Operations & Customer Care Leader

Dollar General; Crossville (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Dollar General is recruiting an Assistant Store Manager to help maintain a clean, customer-first store and supervise staff under the Store Manager. The role includes merchandise presentation, deposits, and loss prevention while supporting profitability.

Responsibilities cover cashiering, inventory control, planogram maintenance, staffing, training, and ensuring policy compliance in a fast-paced retail setting in Crossville, TN.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Problem solving

Organizational skills

Reading documents

Mathematical calculations

Cash handling procedures

Cashier functions

Vehicle for bank deposits

Education

High school diploma or equivalent

Job description

Dollar General is recruiting an Assistant Store Manager to help maintain a clean, customer-first store and supervise staff under the Store Manager. The role includes merchandise presentation, deposits, and loss prevention while supporting profitability.

Responsibilities cover cashiering, inventory control, planogram maintenance, staffing, training, and ensuring policy compliance in a fast-paced retail setting in Crossville, TN.