Store Operations Coach & Team Leader

Walmart; Knoxville (TN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Live Better U education benefit

Job summary

Walmart is seeking a dynamic leader to guide store teams across operations, customer service, and transformation initiatives. You will teach, coach, and develop associates, drive business objectives, and ensure a high standard of customer care through the One Best Way model.

The role emphasizes budgeting, inventory control, and coordinating with maintenance for automation systems, while fostering a culture of belonging and continuous improvement.

Qualifications

• 2 years college; OR 1 year retail experience and 1 year supervisory experience.
• Associates must complete all required trainings and assessments.
• May require a state certificate of eligibility for ammunition-related facilities.
• 2 years general work experience with supervisory responsibilities.
• Bachelor of Science in Business Management and Leadership via Live Better U (optional).
• Experience managing 24-hour operations is a plus.

Responsibilities

• Leads and develops teams through teaching and training, and actively listens to associates.
• Tours the store, provides feedback, and teaches the OBW service model to associates.
• Establishes guidelines for implementing business solutions and communicates objectives.
• Manages store operations, including budgeting, forecasting, and controlling expenses.
• Ensures inventory and automated equipment function properly and coordinates maintenance.
• Supports picking, replenishment and staging operations and coordinates incidents escalation.

Skills

Leadership & coaching

Teaching & training

Customer service

Operations management

Open Door Policy

Education

2 years college; OR 1 year retail + supervisory

General work experience with supervisory experience

Job description

Walmart is seeking a dynamic leader to guide store teams across operations, customer service, and transformation initiatives. You will teach, coach, and develop associates, drive business objectives, and ensure a high standard of customer care through the One Best Way model.

The role emphasizes budgeting, inventory control, and coordinating with maintenance for automation systems, while fostering a culture of belonging and continuous improvement.