Store Operations Coach: Lead, Train & Elevate CX

Wal-Mart Louisiana, LLC; Gonzales (LA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Live Better U education program

Job summary

Wal-Mart Louisiana, LLC in Gonzales, LA is seeking a store leadership professional to oversee operations, coach teams, and drive customer satisfaction. You will deploy training, set clear expectations, and use feedback to build high-performing associates while upholding Walmart's OBW service model.

The role focuses on financial performance, budgeting, merchandise presentation, shrink control, and staff development, with emphasis on belonging, ethics, and a data-driven approach to decision making.

Qualifications

• 2 years of college; OR 1 year retail experience and 1 year supervisory; OR 2 years general work experience and 1 year supervisory.
• For facilities that sell firearms, a firearms background check and training may be required.
• Attends and successfully completes all job-required trainings (e.g., Academy trainings, Open Door trainings).

Responsibilities

• Leads and develops teams by training and providing feedback to associates.
• Drives store performance by managing budget, merchandising, and customer service initiatives.
• Ensures compliance with policies and promotes integrity and belonging in the workplace.

Skills

Supervisory experience

Retail experience

Leadership

Education

Bachelor of Science in Business Management and Leadership

Certificate of Completion in People and Business Leadership

Job description

Wal-Mart Louisiana, LLC in Gonzales, LA is seeking a store leadership professional to oversee operations, coach teams, and drive customer satisfaction. You will deploy training, set clear expectations, and use feedback to build high-performing associates while upholding Walmart's OBW service model.

The role focuses on financial performance, budgeting, merchandise presentation, shrink control, and staff development, with emphasis on belonging, ethics, and a data-driven approach to decision making.