Store Operations Coach: Build Teams & Elevate Service

Walmart; Novi (MI); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Walmart in Novi, MI seeks a dynamic store leader to supervise and develop teams, drive sales, and improve customer service. You will manage staffing, merchandising, and operating processes, while ensuring compliance with company policies and open-door leadership.

The role emphasizes coaching, budget oversight, and community engagement to achieve store goals and a superior customer experience.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience.
• Experience supervising associates and leading teams.
• Ability to manage budgets and analyze financial data.

Responsibilities

• Lead and develop store teams by teaching, training, and providing feedback to associates.
• Ensure customer service standards and resolve customer issues using OBW principles.
• Oversee budgeting, forecasting, and control of expenses to drive sales and profitability.

Skills

Leadership

Customer service

Budgeting

Staff development

Job description

Walmart in Novi, MI seeks a dynamic store leader to supervise and develop teams, drive sales, and improve customer service. You will manage staffing, merchandising, and operating processes, while ensuring compliance with company policies and open-door leadership.

The role emphasizes coaching, budget oversight, and community engagement to achieve store goals and a superior customer experience.