Store Operations Careers — Customer Service Leader

Ccffamilyofbrands; Arnold (MO); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Paid on-the-job training

Educational reimbursement program

401(k) with company match

Life insurance

Job summary

Join Community Choice Financial® Family of Brands in Arnold, MO for our Career Day. Meet a hiring manager and explore opportunities on our Store Operations team focused on delivering exceptional customer service and financial solutions.

Attendees will learn about on-the-job training, a clear path to leadership, and the chance to grow across multiple brands. We welcome ambitious individuals with a drive to help customers in their community.

Qualifications

• A high school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Responsibilities

• Customer Service – Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty.
• Accurately Process Financial Transactions – Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
• Maximize Customer Success – Educate customers about their transaction and offer personalized financial services that fit their lifestyle.
• Thrive in the Community – Participate in in-store and community events and external marketing.
• Maintain Your Store – Help maintain appearance and cleanliness of your location to enhance the customer experience.
• Keep It Safe and Compliant – Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.

Skills

Customer service

Attention to detail

Data entry

Communication

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Join Community Choice Financial® Family of Brands in Arnold, MO for our Career Day. Meet a hiring manager and explore opportunities on our Store Operations team focused on delivering exceptional customer service and financial solutions.

Attendees will learn about on-the-job training, a clear path to leadership, and the chance to grow across multiple brands. We welcome ambitious individuals with a drive to help customers in their community.