Store Operations Associate — Customer-Focused & Growth-Ready

CubeSmart; Oswego Township (IL); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Work/Life balance

Competitive pay from day one

401(k) match

Paid time off

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. You will handle customer relationships, show units, process leases, collect payments, and keep the facility clean and safe.

The role emphasizes daytime hours with potential Sundays off, competitive pay starting from $18/hour, and opportunities for growth across the U.S. with 401(k) matching and provided health benefits.

Qualifications

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• You must have the ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
• While performing duties, you will stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Authorized to work in the U.S. without sponsorship is required.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing solutions.
• Interacting face to face with customers and delivering excellent service.
• Meeting monthly sales goals and metrics.
• Performing daily operational tasks including lock checks and showing units.
• Renting units, selling store merchandise, managing the leasing process, accepting payments, and completing daily deposits.

Skills

Customer service

Operations

MS Office

Saturdays

Tools

MS Office

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within your district. You will handle customer relationships, show units, process leases, collect payments, and keep the facility clean and safe.

The role emphasizes daytime hours with potential Sundays off, competitive pay starting from $18/hour, and opportunities for growth across the U.S. with 401(k) matching and provided health benefits.