Store Operations Assistant Manager — Customer Experience

Hy-Vee; Quincy (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Hy-Vee in Quincy, MA seeks an Assistant Manager in Store Operations (also overseeing Perishables and Health Wellness Home) to supervise staff and ensure customer needs are met. The role emphasizes a friendly, service-focused culture, training, scheduling, and daily store operations under district leadership.

Strong retail experience and problem-solving are essential for success. You will lead teams, maintain standards, handle pricing and displays, and support safety, sanitation, and

Qualifications

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Experience interviewing to obtain basic information and guide people.

Responsibilities

• Maintains a positive attitude and creates a friendly atmosphere through teamwork and service.
• Provides prompt, courteous, and efficient customer service and greets customers by name when possible.
• Assists customers, escorts to products, helps with heavy items, and passes along customer feedback.
• Answers calls promptly and provides helpful service to customers who call.
• Oversees training, handles employee issues, pricing decisions, and displays planning.

Skills

Customer service

Team leadership

Retail experience

Education

High School diploma

Job description

Hy-Vee in Quincy, MA seeks an Assistant Manager in Store Operations (also overseeing Perishables and Health Wellness Home) to supervise staff and ensure customer needs are met. The role emphasizes a friendly, service-focused culture, training, scheduling, and daily store operations under district leadership.

Strong retail experience and problem-solving are essential for success. You will lead teams, maintain standards, handle pricing and displays, and support safety, sanitation, and