Store Manager-Towne East Square

Victoria's Secret; Wichita (KS); On-site; USD 60,000 - 90,000; Full time

Job summary

Victoria's Secret & Co is seeking a Store Manager to drive top-line sales and lead a high-performing team on the sales floor. You will coach, develop leaders, and own weekly schedules while ensuring operational excellence across payroll, inventory, and visual merchandising.

As a values-based leader, you will deliver exceptional customer experiences, manage labor, and maintain brand standards. This role reports to the District Manager and requires hands-on leadership in a fast-paced retail

Qualifications

• Leading and coaching a sales team to drive top-line sales.
• Maintaining visual merchandising and brand standards.
• Managing payroll, inventory, and store operations execution.
• Developing leaders within the store to sustain performance.

Responsibilities

• Lead and demonstrate company values within the store.
• Deliver exceptional customer experiences and coach team in selling.
• Conduct associate observations and coaching.
• Ensure all roles work for the team and the customer.
• Link results to behaviors to drive top-line sales.
• Manage labor hours to optimize sales and profit.
• Own appearance and presentation of the brand via visual standards.
• Collaborate with Sales Leadership for brand actions and execution.
• Lead policy adherence and procedures.
• Support floorset mapping, product launches, onboarding, and shipment processing.
• Lift up to 40 pounds and stand/walk frequently as part of daily tasks.

Skills

Team leadership

Coaching

Customer service

Sales leadership

Merchandising

Scheduling

Labor management

Brand standards

Job description

A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager.

Primary Responsibility:

The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates

Direct Reports as assigned (based on store volume):

Customer Experience Manager(s), Customer Experience Leads(s), and Associates

All Store Leadership Team responsibilities include:

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
• Conducting associate observations and associate coaching
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Independently managing labor hours within the store to drive top line sales and profit.
• Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

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