Store Manager-Apache Mall

Victoria's Secret; Rochester (MN); On-site; USD 65,000 - 85,000; Full time

Job summary

Victoria's Secret & Co. Store Manager in Rochester, MN leads the sales floor to drive top-line sales and delivers exceptional customer and associate experiences.

The role coaches and develops a team, manages payroll and schedules, and ensures brand standards are met through visual merchandising and strong operational execution. The position reports to the District Manager and involves overseeing weekly schedules, performance management, and execution of floorsets, product launches, onboarding,

Qualifications

• Experience leading a retail sales floor and delivering top-line results.
• Ability to coach and develop leaders and associates.
• Proficiency in visual merchandising and brand standards.
• Ability to manage schedules and labor hours effectively.
• Physical capability to lift up to 40 pounds and stand for long periods.

Responsibilities

• Lead the sales floor to drive top-line sales and personally sell.
• Coach and develop team members; conduct observations.
• Ensure operational excellence: visual merchandising, payroll, inventory.
• Own or oversee weekly schedules of leaders and associates.
• Link results to behaviors to drive sales; manage labor hours.
• Maintain brand appearance and visual merchandising standards.
• Collaborate with Sales Leadership for brand execution.
• Duties may include floorset mapping, product launches, onboarding, shipments.
• This role requires lifting up to 40 pounds and extended periods of standing.

Skills

Leadership

Coaching

Sales

Visual Merchandising

Inventory Control

Payroll Management

Scheduling

Customer Experience

Team Development

Operating Standards

Job description

A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager.

Primary Responsibility:

The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates

Direct Reports as assigned (based on store volume):

Customer Experience Manager(s), Customer Experience Leads(s), and Associates

All Store Leadership Team responsibilities include:

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
• Conducting associate observations and associate coaching
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Independently managing labor hours within the store to drive top line sales and profit.
• Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

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