Store Manager - The UPS Store

The UPS Store; Salinas (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Employee discount

Job summary

The UPS Store in Salinas, CA is seeking a high-energy Store Manager to lead daily operations and drive sales performance. You will oversee inventory, customer service, and a team of associates, ensuring a pristine retail environment and world-class service.

Ideal candidates have 2–3 years in retail or hospitality management, with notary privileges preferred, and strong communication and tech skills to manage POS, shipping software, and print equipment.

Qualifications

• Minimum 2–3 years in a retail or hospitality management role.
• Must be a commissioned Notary Public (or willing to become one within 90 days).
• Experience with The UPS Store network is a strong plus.

Responsibilities

• Oversee daily store operations including opening/closing and inventory management.
• Lead, train, and schedule a team of associates; coach on service techniques and print services.
• Own customer experience and serve as escalation point for complex issues.
• Manage the store's P&L, monitor labor costs, and drive KPI targets.
• Master the TUPSS POS system and related shipping/software tools.

Skills

Management experience

Notary Public

Spanish (Preferred)

Strong communication skills

Tech-savvy: MS Office & Adobe CC

Tools

TUPSS POS system

Shipping software

Fiery controllers

Wide-format printers

Microsoft Office

Adobe Creative Cloud (InDesign/Illustrator)

Job description

Benefits:

• 401(k)


• Bonus based on performance


• Paid time off

We are seeking a high-energy, detail-oriented Store Manager to lead our team at The UPS Store in the Creekbridge Plaza located in Salinas. As the Store Manager, you will be the heartbeat of the center, responsible for driving sales, maintaining operational excellence, and ensuring every customer receives world-class service.

We are looking for a leader with a proven track record in retail management. Candidates with prior experience within The UPS Store network will be given significant preference.

Key Responsibilities

• Daily Operations: Oversee all aspects of the store including opening/closing, inventory management, and maintaining a pristine, organized retail environment.


• Team Leadership: Recruit, train, and schedule a team of associates. You will be responsible for coaching staff on service techniques, shipping regulations, and print services.


• Customer Experience: Act as the primary point of escalation for complex customer needs, ensuring a \"solutions-first\" approach to shipping, packing, and printing.


• Financial Oversight: Manage the store’s P&L, monitor labor costs, and implement strategies to hit monthly sales targets and KPIs.


• Technical Expertise: Master the TUPSS Point of Sale (POS) system, shipping software, and professional print equipment (Fiery controllers, wide-format printers, etc.).

Requirements & Qualifications

• Management Experience: Minimum of 2–3 years in a retail or hospitality management role (Required).


• The UPS Store Experience: Prior experience as a TUPSS Manager or Senior Associate is a huge bonus and will put you at the top of our list.


• Notary Public: Must be a commissioned Notary Public (or be willing/eligible to become one within 90 days of hire).


• Physical Ability: Able to stand for extended periods and lift up to 50 lbs frequently.


• Communication: Exceptional verbal and written communication skills for interacting with corporate clients and team members.


• Tech Savvy: Proficiency in Microsoft Office and Adobe Creative Cloud (InDesign/Illustrator) is a major advantage for our print business.

We are seeking an energetic and dynamic Retail Store Manager to lead our retail team to success! In this pivotal role, you will oversee daily store operations, drive sales performance, and ensure an exceptional customer experience. Your leadership will inspire your team, foster a positive shopping environment, and uphold the highest standards of store management. This position offers an exciting opportunity for a motivated individual with strong management skills and a passion for retail excellence to make a significant impact.

Benefits:

• 401(k) matching


• Employee discount


• Paid time off

Experience:

• Management: 3 years (Preferred)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)


• Available on weekends (If needed)

Ability to Commute:

• Salinas, CA 93905 (Preferred)

Work Location:

In person