Store Manager - Stone

Dal-Tile LLC; St. Louis (MO); On-site; USD 50,000 - 80,000; Full time

Job summary

Join an established industry player as a Stone Center Manager, where you will lead a dedicated team to drive sales and enhance customer relationships. This role offers a unique opportunity to manage store operations, implement strategic plans, and ensure compliance with company policies. With a focus on career growth, you will enjoy a supportive environment that values creativity and employee well-being. If you have a passion for sales and a commitment to excellence, this position is your chance to make a significant impact in a thriving company.

Benefits

401k Matching

Tuition Reimbursement

Employee Discounts

Comprehensive Benefits

Career Growth Opportunities

Qualifications

• 5+ years of relevant stone sales experience or a Bachelor's degree with 3+ years in sales/management.
• Strong communication, leadership, and analytical skills required.

Responsibilities

• Increase product sales and manage store operations effectively.
• Develop and maintain customer relationships to exceed sales goals.
• Train and develop staff in various operational areas.

Skills

Interpersonal Skills

Analytical Skills

Time Management

Organizational Skills

Leadership

Customer Relationship Management

Education

High School Diploma

Bachelor’s Degree in Business

Tools

MS Word

MS Excel

MS PowerPoint

Powered Industrial Trucks Certification

Job description

4 days ago Be among the first 25 applicants

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. We support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits beyond medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding, take the first step and explore a career with Dal-Tile.

Dal-Tile is seeking an exceptional Stone Center Manager to join our team. The Stone Center Manager will increase product sales within the assigned store coverage area, develop and retain effective customer relationships, and manage store operations and personnel.

Primary Objective

Increase product sales within assigned store coverage areas to achieve company objectives. Develop and maintain effective customer relationships to exceed sales goals, maximize market penetration, and margin potential. Manage store operations and staff to ensure compliance with company policies and procedures.

Primary Functions and Scope

• Achieve revenue, budget, and other business objectives annually.
• Develop business relationships with key customers in the store coverage area.
• Define and communicate goals and objectives for staff performance measurement.
• Provide leadership and direction to staff to meet store objectives.
• Work closely with customers to maximize market penetration and margins.
• Implement strategic plans aligned with corporate goals.
• Review market analyses to understand customer needs, pricing, and discounts.
• Advise customers on products, pricing, and sales strategies; build customer relations.
• Negotiate and close deals with key customers.
• Control expenditures to meet budgetary requirements.
• Analyze sales reports to monitor sales volume, profit, and margins.
• Manage credit transactions and account collections prudently.
• Provide accurate sales forecasts and participate in planning processes.
• Ensure safety program compliance and train staff accordingly.
• Train and develop staff in customer service, order management, purchasing, warehouse duties, and system processes.
• Cross-train staff on all operational areas; support recruitment, hiring, and performance management.
• Ensure compliance with HR policies, including hiring, firing, and performance management.
• Train staff in safe operation of trucks, cranes, and loading procedures.
• Perform other related duties as required.

Experience and Knowledge

• HS diploma and 5+ years relevant stone sales experience OR
• Bachelor’s degree in Business or related field and 3+ years relevant sales/management experience in the stone industry.

Competencies

• Strong interpersonal, written, and verbal communication skills.
• Analytical skills, time management, and organizational skills.
• Proven leadership, teamwork, and training skills.
• Ability to multitask and follow through.
• Proficiency in MS Word, Excel, PowerPoint.
• Certification to operate powered industrial trucks.

Additional Information

While performing this job, employees must stand, use hands, reach, walk, stoop, kneel, crouch, crawl, sit, climb, and balance. Vision requirements include close, peripheral, and focus adjustment. Reasonable accommodations are available for disabilities. Employees frequently lift 50 pounds.

We offer competitive salaries, comprehensive benefits, career growth opportunities, and an environment fostering creativity and growth, including 401k matching, discounts, and tuition reimbursement.

Dal-Tile proudly supports U.S. military personnel, veterans, and their families. Active military, transitioning service members, and veterans are encouraged to apply.

Mohawk Industries is an Equal Opportunity Employer committed to an inclusive workplace and participates in Drugs Don't Work.