Store Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Kansas City (MO); On-site; USD 50,000 - 75,000; Full time

Job summary

Helzberg Diamonds is seeking a Store Manager to oversee store operations in Kansas City. The ideal candidate will have a strong sales background in retail jewelry, excellent interpersonal skills, and the ability to train and lead a sales team. This role requires flexibility in scheduling and a commitment to achieving sales and profit objectives.

Qualifications

• Proven sales achievement in retail jewelry.
• Ability to supervise and coach sales team.
• Flexible scheduling including evenings/weekends.

Responsibilities

• Manage daily store operations to meet sales goals.
• Train and coach sales associates.
• Recruit and hire top talent.

Skills

Personal selling skills

Customer service proficiency

Recruiting skills

Communication skills

Interpersonal skills

Supervisory skills

Education

Bachelor's degree in business, marketing, or retail management

Job description

Store Managers at Helzberg Diamonds manage daily operations to achieve sales goals and profit objectives. They are responsible for the overall direction, coordination, and evaluation of the store.

Key responsibilities include:

• Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates.
• Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly.
• Consistently recruit, interview and hire top talent.
• Provide ongoing training to sales team.
• Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance.
• Create and implement strategies to achieve sales and profit objectives.
• Maintain a professional work environment and addressing associate relations issues appropriately.

The ideal candidate will possess:

• Proven history of achieving sales goals in retail jewelry environment
• Strong direct recruiting skills
• Ability to supervise others to achieve results
• Superior communication and interpersonal skills
• Flexibility to manage a variety of personalities
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible schedule including evenings, weekends, and holidays