Store Manager: People-First Leader & Growth Driver

Joe & The Juice; Costa Mesa (CA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k)

Paid vacation & holidays

Leadership training

Job summary

JOE & the JUICE is seeking a Store Manager to oversee daily operations, ensuring top performance across all areas of the store. You will lead a high-energy team, uphold legal and brand standards, and drive exceptional guest experiences while managing costs and EBITDA.

You will develop and retain a highly engaged team, align with company virtues, and execute on our Moneyball career path to grow within a global Juices network. This role offers growth across cities and roles.

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment.
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement.
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture.
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential.

Responsibilities

• Lead, inspire, and develop team members in alignment with company virtues and operational principles.
• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members.
• Develop and motivate team members through structured development plans and continuous feedback.
• Facilitate in-store training sessions and regular team meetings.
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores.
• Champion a guest-first mindset across all store operations.
• Build strong relationships within the local community in alignment with brand behavior principles.
• Drive guest loyalty and satisfaction through consistent service excellence.
• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards.
• Ensure compliance with brand standards and local regulatory requirements.
• Uphold the highest operational ratings and performance standards.
• Develop optimal shift plans considering seasonality, local events, and store traffic patterns.
• Ensure efficient workflows aligned with company standards and budget.
• Ensure working hours comply with contractual obligations, union agreements, and local labor laws.
• Take full ownership of inventory management, including stock counting and ordering.
• Optimize inventory levels to minimize waste and meet defined monthly waste targets.
• Drive sales growth and overall store performance.
• Optimize store EBITDA and achieve defined KPI target
• Monitor financial performance and implement corrective actions where necessary.

Job description

JOE & the JUICE is seeking a Store Manager to oversee daily operations, ensuring top performance across all areas of the store. You will lead a high-energy team, uphold legal and brand standards, and drive exceptional guest experiences while managing costs and EBITDA.

You will develop and retain a highly engaged team, align with company virtues, and execute on our Moneyball career path to grow within a global Juices network. This role offers growth across cities and roles.