Store Manager

JOE & THE JUICE; New York (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Discounts for employees

Medical, dental, vision insurance

401(k)

Paid vacation and holidays

Leadership training and development

Job summary

Joe & the Juice is seeking a Store Manager to oversee daily store operations and drive best-in-class guest experiences while achieving sales targets and EBITDA.

You will lead a team with a focus on virtue-based leadership, recruitment, and development, ensuring compliance with brand standards and local regulations. A strong, engaged team and cost-conscious leadership are essential.

Qualifications

• Minimum 3 years of leadership experience in retail, hospitality, or service-driven environments with a track record of delivering operational and financial results.
• Proven ability to lead and develop teams, drive performance, accountability and engagement.
• Strong interpersonal and communication skills to build trust, resolve conflicts and foster collaboration.

Responsibilities

• Lead, inspire and develop team members in alignment with company virtues and operational principles.
• Own recruitment, interviewing, onboarding and ensuring optimal team positioning to meet operational needs.
• Develop and motivate team members through structured development plans and regular feedback; conduct in-store training and team meetings.

Skills

Leadership

Team development

Communication

Job description

Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.

Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude, Inclusion, Social Ties, and Growth.

JOB SUMMARY

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

KEY RESPONSIBILITIES

Virtue-Based Leadership

• Lead, inspire, and develop team members in alignment with company virtues and operational principles
• Act as a role model of company values and foster a positive, high-performance culture
• Ensure clear communication of expectations and accountability across the team

Recruitment & Talent Development

• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members
• Ensure optimal team positioning to meet operational needs
• Build and maintain a strong future talent pipeline

Employee Engagement & Development

• Develop and motivate team members through structured development plans and continuous feedback
• Facilitate in-store training sessions and regular team meetings
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores

Guest Experience

• Champion a guest-first mindset across all store operations
• Build strong relationships within the local community in alignment with brand behavior principles
• Drive guest loyalty and satisfaction through consistent service excellence

Operational Excellence & Compliance

• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
• Ensure compliance with brand standards and local regulatory requirements
• Uphold the highest operational ratings and performance standards

Shift Planning & Workforce Management

• Develop optimal shift plans considering seasonality, local events, and store traffic patterns
• Ensure efficient workflows aligned with company standards and budget
• Ensure working hours comply with contractual obligations, union agreements, and local labor laws

Stock & Inventory Management

• Take full ownership of inventory management, including stock counting and ordering
• Optimize inventory levels to minimize waste and meet defined monthly waste targets

Performance & Financial Management

• Drive sales growth and overall store performance
• Optimize store EBITDA and achieve defined KPI target
• Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

THE JUICE – Overview of your benefits and perks

• Experience our brand firsthand with exclusive discounts and special offers available only to employees
• Access competitive medical, dental, and vision insurance plans designed to support your overall well-being
• Invest in your future with our 401(k) program
• Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work
• Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential
• Compensation- Starting at $85,000 plus bonus

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.