Store Manager - Mission-Driven Thrift Shop Leadership

Grkroccenter; Cedar Falls (IA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Mission-driven work that supports the

On-the-job training

Team-oriented environment

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Cedar Falls is seeking a dynamic Store Manager to lead operations, staff, and community engagement, ensuring donations are transformed into programs serving those in need.

You will oversee staff supervision, scheduling, payroll, training, store maintenance, customer service, banking, and reporting, always aligning with the mission and policies of the Salvation Army.

Qualifications

• 2 years' experience in staff management and development.
• Strong leadership and team-building skills.
• Proficiency in cash handling and basic financial management.
• Ability to work a flexible schedule, including early/late shifts, weekends and holidays.
• Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers.

Responsibilities

• Recruit, train, and supervise store staff.
• Manage scheduling and payroll processing.
• Implement company policies and practices in employee relations.
• Develop and implement strategies to meet production and sales goals.
• Oversee donation processes, product sorting, pricing, and presentation.
• Manage store maintenance, safety, and appearance.
• Ensure compliance with OSHA and Salvation Army safety policies.
• Create an enjoyable shopping environment.
• Set an example for positive customer interactions.
• Oversee cash handling procedures and daily deposits.
• Work within budget parameters.
• Manage inventory tracking for designated product lines.
• Maintain open communication with Regional Manager and Department Heads.
• Provide daily reports on store production and sales.
• Address customer complaints and provide education about the program.
• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff.
• Train and supervise the store staff.
• Provide direct reports with a personnel review.
• Review and approve time and attendance for store personnel using the current payroll system.
• Check time logs regularly, following all current regulations and trainings.

Job description

The Salvation Army Thrift Store in Cedar Falls is seeking a dynamic Store Manager to lead operations, staff, and community engagement, ensuring donations are transformed into programs serving those in need.

You will oversee staff supervision, scheduling, payroll, training, store maintenance, customer service, banking, and reporting, always aligning with the mission and policies of the Salvation Army.