Mission-Driven Store Manager

The Salvation Army USA Central Territory; Cedar Rapids (IA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army USA Central Territory in Cedar Rapids, IA is seeking a Store Manager to lead the thrift store operations and drive sales while supporting community programs.

You will oversee staff, scheduling, cash handling, and reporting, ensuring a positive customer experience and compliant store operations. This full-time role requires evenings, weekends, and holidays as scheduled, with paid training and ongoing coaching.

Responsibilities

• Recruit, train, and supervise store staff
• Manage scheduling and payroll processing
• Implement company policies and practices in employee relationships
• Develop and implement strategies to meet production and sales goals
• Oversee donation processes, product sorting, pricing, and presentation
• Manage store maintenance, safety, and appearance
• Ensure compliance with OSHA and Salvation Army safety policies
• Create an enjoyable shopping environment
• Develop customer retention plans
• Set an example for positive customer interactions
• Oversee cash handling procedures and daily deposits
• Work within budget parameters
• Manage inventory tracking for designated product lines
• Maintain open communication with Regional Manager and Department Heads
• Provide daily reports on store production and sales
• Address customer complaints and provide education about the program
• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
• Train and supervise the store staff
• In collaboration with the Regional Manager, provide direct reports with a personnel review
• Review and approve time and attendance for store personnel using the current payroll system
• Check time logs regularly, following all current regulations and trainings
• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Job description

The Salvation Army USA Central Territory in Cedar Rapids, IA is seeking a Store Manager to lead the thrift store operations and drive sales while supporting community programs.

You will oversee staff, scheduling, cash handling, and reporting, ensuring a positive customer experience and compliant store operations. This full-time role requires evenings, weekends, and holidays as scheduled, with paid training and ongoing coaching.