Store Manager- Macys Wheaton

Pandora A/S; Wheaton (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead their team in delivering exceptional customer experiences. This role offers the chance to immerse yourself in a vibrant brand culture, drive sales, and develop a talented team. With a strong emphasis on coaching and performance, you will inspire your team to achieve and exceed sales goals, creating unforgettable shopping moments for customers. If you are ready to embrace a dynamic environment and make a meaningful impact, this opportunity is perfect for you.

Benefits

401K Plan

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

Product Discounts

Anniversary Gift Cards

Short/Long Term Disability Insurance

Life and AD&D Insurance

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong communication skills with the ability to connect with people at all levels.

Responsibilities

• Drive sales and deliver exceptional customer experiences on the sales floor.
• Coach and manage a team of Assistant Store Managers and Sales Associates.

Skills

Customer Engagement

Sales Management

Team Coaching

Communication Skills

Analytical Thinking

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365 Suite

Retail Point of Sale Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can each craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

1. Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
2. Dare to exceed individual and store sales goals by building a genuine connection with our fans.
3. Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
4. Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
5. Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
6. Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
7. Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring including Assistant Store Managers, Sales Associates, and Sales Leads.
8. Partner with the Divisional Sales Manager and Human Resources team to identify and resolve any performance issues and policy violations.
9. Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
10. All other duties as assigned.

Craft your career with us if you have:

1. At least 3-5 years of experience as a Store Manager in a high-performance selling environment demonstrating results orientation.
2. Developed a sense of care in your communication skills, both written and verbal.
3. The ability to connect with people at all levels of the organization and charm audiences.
4. Sharp business acumen coupled with analytical thinking to deliver positive results.
5. Skills in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
6. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
7. At least 18 years old and able to provide proof of identity and work eligibility.
8. A flexible work schedule including nights, weekends, and holidays, with the ability to stand for extended periods and lift 50+ pounds.

We Dare! We offer a robust compensation package including base + bonuses, a 401K plan to help secure your financial future.

We Care! Pandora offers extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Life and AD&D insurance, anniversary gift cards, and product discounts.

We Dream! Pandora supports growth through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

We Deliver! PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, sharing stories and passions through meaningful jewelry. Pandora's presence spans over 100 countries with more than 6,800 points of sale, including 2,700 concept stores.

Headquartered in Copenhagen, Pandora employs 37,000 people worldwide, using only recycled silver and gold. The company is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures are transparent and equitable, promoting fairness and diversity by removing potential biases and discrimination risks. We encourage applicants to refrain from including identity-related elements such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team includes over 115 employees in the USA & Canada, with offices in New York & Baltimore, a logistics center in Maryland, field positions, and over 3,900 employees in owned and operated stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, most of which are company-owned.