Store Manager- Macys Wheaton

Pandora A/S; Maryland; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player seeks a passionate Store Manager to lead a dynamic team in delivering exceptional customer experiences. This role involves engaging directly with customers on the sales floor, coaching a talented team, and driving sales through a deep understanding of the brand and its products. If you thrive in a high-performance environment and have a knack for building connections, this is an exciting opportunity to craft a fulfilling career while making a positive impact on your team and customers alike. Join a company dedicated to sustainability and employee growth, where your contributions truly matter.

Benefits

401K Plan

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long Term Disability

Paid Time Off

Tuition Reimbursement

Product Discounts

Anniversary Gift Cards

Flexible Work Schedule

Qualifications

• 3-5 years of Store Management experience in a high-performance environment.
• Strong business acumen and analytical skills to drive positive results.

Responsibilities

• Engage with customers and manage a team to drive sales.
• Coach and inspire the sales team to achieve KPI goals.

Skills

Store Management

Customer Engagement

Sales Leadership

Analytical Thinking

Communication Skills

Team Development

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office 365

Retail Point-of-Sale Systems

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs), setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve any performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Developed a sense of care in your communication skills, both written and verbal.
• The ability to charm and connect with people at all organizational levels.
• Strong business acumen and analytical thinking to deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point-of-sale systems.
• At least 18 years old and able to provide proof of identity and work eligibility.
• A flexible work schedule including nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive on time.

We Dare! We offer a robust compensation package including base salary + bonuses, a 401K plan to help you secure your financial future.

We Care! Pandora offers extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts!

We Dream! Pandora supports growth and development through learning programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

We Deliver! PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, sharing stories and passions through meaningful jewellery. Pandora operates in over 100 countries with more than 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and uses only recycled silver and gold. The company is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures are transparent and fair, designed to remove biases and ensure equal opportunity. We encourage applicants to refrain from including identity-related elements such as photos, marital status, and age.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore offices, 80+ in our Logistics Center in Maryland, 100+ in field roles, and 3,900+ in our stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, over 300 owned and operated by Pandora.