Store Manager – Lead WOW Customer Experience & Ops

Sports Basement; Redwood City (CA); On-site; USD 34,440 - 45,460; Full time

Benefits offered by this job

Full health, dental, and vision coverage

Profit-sharing bonus pool

40% employee discount

Free meals

Free rental gear

Job summary

Sports Basement in Redwood City is looking for a Manager to lead daily operations and foster an uplifting work environment. You'll coordinate with the senior management team, supervise department leads, and ensure outstanding customer service while managing product priorities.

The ideal candidate will have previous retail experience and strong communication skills, enabling them to support and develop their team effectively. Full health care benefits and employee discounts are part of the package.

Qualifications

• Previous retail or industry experience.
• Experience as a Manager, Lead or Shift Supervisor.
• Strong verbal and written communication skills.
• Ability to identify staffing needs and recruit diversely.

Responsibilities

• Oversee day-to-day management and operations.
• Provide outstanding customer service.
• Manage product priorities and staff workloads.
• Support staff development and training.

Skills

Customer Service Excellence

Communication Skills

Staff Development

Product Management

Tools

Google Docs

Paycom

Shopify

POS systems

Job description

Sports Basement in Redwood City is looking for a Manager to lead daily operations and foster an uplifting work environment. You'll coordinate with the senior management team, supervise department leads, and ensure outstanding customer service while managing product priorities.

The ideal candidate will have previous retail experience and strong communication skills, enabling them to support and develop their team effectively. Full health care benefits and employee discounts are part of the package.