Store Manager: Lead Teams to Elevate Customer Experience

Jos. A. Bank Clothiers; Winston-Salem (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Jos. A. Bank Clothiers in Winston-Salem, NC is seeking a Store Manager to lead the store team, drive sales, coach staff, and uphold operational excellence to deliver an exceptional customer experience.

You will recruit, hire and train a high-performing team, ensure adherence to brand standards, and use data-driven insights to maximize store performance under the guidance of the Regional Manager.

Qualifications

• Minimum 3 years’ experience leading and developing retail teams.
• Strong communication and interpersonal skills.
• Proven ability to recruit, train, and coach store staff.
• Proficient with POS systems and basic technology.
• Results-oriented with a track record of achieving sales targets.

Responsibilities

• Inspire store team to achieve their best performance.
• Develop game plans and follow up on execution to maximize sales.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail leadership

Coaching & development

Customer service

Hiring & training

Data-driven decisions

Job description

Jos. A. Bank Clothiers in Winston-Salem, NC is seeking a Store Manager to lead the store team, drive sales, coach staff, and uphold operational excellence to deliver an exceptional customer experience.

You will recruit, hire and train a high-performing team, ensure adherence to brand standards, and use data-driven insights to maximize store performance under the guidance of the Regional Manager.