Store Manager: Lead Sales, Service & Operations

Jos. A. Bank Clothiers; Richmond (VA); On-site; USD 62,000 - 74,000; Full time

Job summary

Jos. A. Bank Clothiers in Richmond, VA is seeking a Store Manager to lead the store team to meet sales and service targets. You will coach staff, drive a team selling environment, and ensure operational excellence to deliver an exceptional customer experience.

The role emphasizes recruiting, hiring, and training a high-performing team while maintaining brand standards and store profitability. This position offers steady leadership opportunities and competitive compensation.

Qualifications

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Strong communication and coaching skills with a focus on customer experience.
• Ability to recruit, hire and train store staff to meet company standards.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute plans to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail leadership

People development

Customer service

Tools

POS System

Microsoft Office

Video conferencing

Job description

Jos. A. Bank Clothiers in Richmond, VA is seeking a Store Manager to lead the store team to meet sales and service targets. You will coach staff, drive a team selling environment, and ensure operational excellence to deliver an exceptional customer experience.

The role emphasizes recruiting, hiring, and training a high-performing team while maintaining brand standards and store profitability. This position offers steady leadership opportunities and competitive compensation.