Store Lead - Customer Experience & Team Coach

Tailored Brands, Inc.; Huntersville (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Jos. A. Bank Clothiers, LLC in Huntersville, NC is seeking a Store Lead to partner with the Store Manager to coach a sales team, drive performance, and deliver operational excellence while on duty.

You will help open/close the store, staff training, and lead by example to create an engaging, goal-driven environment. The role emphasizes customer experience, teamwork, and execution of store programs to boost sales, service and branding, with opportunities to develop a high-performing staff and

Qualifications

• Strong organizational and leadership skills.
• Excellent written and verbal communication abilities.
• Proven ability to train and develop high performing store teams.
• Proficient with technology systems, Microsoft Office and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store staff to meet sales, service and operational goals when on duty.
• Open and close the store as the manager on duty and ensure security.
• Coach and develop team performance, creating an engaged selling environment.
• Ensure execution of store programs and brand standards.

Skills

Leadership

Communication

Training

Organizational skills

Problem solving

Technology proficiency

Tools

POS System

Microsoft Office

Video conferencing

Job description

Jos. A. Bank Clothiers, LLC in Huntersville, NC is seeking a Store Lead to partner with the Store Manager to coach a sales team, drive performance, and deliver operational excellence while on duty.

You will help open/close the store, staff training, and lead by example to create an engaging, goal-driven environment. The role emphasizes customer experience, teamwork, and execution of store programs to boost sales, service and branding, with opportunities to develop a high-performing staff and