Store Lead & Coach: Elevate Sales & Service

Jos. A. Bank Clothiers; Durham (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Jos. A. Bank Clothiers is seeking a Store Lead in Durham, NC to partner with the Store Manager. You will coach team members, foster a high-performing sales environment, and ensure operational excellence when acting as the manager on duty.

The role requires a hands-on leader who can open and close the store, drive performance, and maintain brand standards across customer interactions and store presentation.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong leadership and coaching abilities.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Self-motivated, results oriented, strategic thinker.
• Proficient with technology systems and POS platforms.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute plans to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Lead store operations as the manager on duty.
• Partner with Store Manager to meet sales and service goals.

Skills

Leadership

Customer service

Communication

Problem solving

Coaching

Team training

Education

High school diploma or equivalent

Tools

Microsoft Office

POS System

Video conferencing

Job description

Jos. A. Bank Clothiers is seeking a Store Lead in Durham, NC to partner with the Store Manager. You will coach team members, foster a high-performing sales environment, and ensure operational excellence when acting as the manager on duty.

The role requires a hands-on leader who can open and close the store, drive performance, and maintain brand standards across customer interactions and store presentation.