Retail Store Manager — Lead Teams, Elevate Customer Experience

Cricket Wireless LLC.; Creve Coeur (MO); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Wellness programs

Employee discounts 50% on AT&T plans

Job summary

AT&T is seeking a Store Manager in Creve Coeur, MO to lead daily store operations, drive merchandising and launches, and ensure exceptional customer experiences. You will coach a team of retail sales consultants to meet sales and service goals while coordinating promotional activities and community events.

The role emphasizes leadership, communication and strategic planning, with a strong focus on achieving sales targets and delivering top-tier mobility services.

Qualifications

• Excellent communication and leadership skills.
• 3+ years sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Strong planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects of daily store operations.
• Manage merchandising and product launches to meet sales objectives.
• Ensure customers experience best-in-class services.
• Lead outreach and promotional activities, including off-site events.
• Coach a team of retail sales consultants to meet sales and service goals.

Skills

Excellent communication

Leadership skills

Sales experience in telecom

Customer experience

Prior management experience

Planning and analytical skills

Wireless terminology familiarity

Industry trends awareness

AT&T mobility systems familiarity

Stakeholder collaboration

Job description

AT&T is seeking a Store Manager in Creve Coeur, MO to lead daily store operations, drive merchandising and launches, and ensure exceptional customer experiences. You will coach a team of retail sales consultants to meet sales and service goals while coordinating promotional activities and community events.

The role emphasizes leadership, communication and strategic planning, with a strong focus on achieving sales targets and delivering top-tier mobility services.