Store Manager: Lead Teams, Elevate Experience, Enjoy Benefits

Bath & Body Works; Milton (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

401k with company match

Job summary

Bath & Body Works in Milton, GA is seeking a Store Manager to lead outstanding associates, deliver exceptional customer experiences, and positively impact store growth. You’ll oversee daily operations, coach the team, and ensure brand standards are consistently met.

As a leader you will recruit and develop talent, set clear performance expectations, manage scheduling to optimize payroll, and partner with senior leadership to execute compelling in-store events and product storytelling that engage

Qualifications

• 2+ years of experience in a manager role, preferably in retail.
• Proven ability to deliver sales and operational results.
• Strong customer-focused selling culture.
• Excellent communication and coaching skills.
• Ability to work peak days and varied shifts including evenings, weekends, and holidays.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
• Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues.
• Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting.
• Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Store management

Sales leadership

Customer service

Staff development

Communication

Training

Coaching

Hiring

Education

High school diploma or GED

Tools

POS systems

Job description

Bath & Body Works in Milton, GA is seeking a Store Manager to lead outstanding associates, deliver exceptional customer experiences, and positively impact store growth. You’ll oversee daily operations, coach the team, and ensure brand standards are consistently met.

As a leader you will recruit and develop talent, set clear performance expectations, manage scheduling to optimize payroll, and partner with senior leadership to execute compelling in-store events and product storytelling that engage