Store Manager: Lead Teams & Elevate Customer Experience

Vans

Woodbridge (CT)

On-site

USD 43,000 - 72,000

Full time

14 days+

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Job summary

Vans is seeking a Store Manager in Connecticut to lead daily operations, drive sales, and develop a high-performing team that delivers exceptional customer experiences. You will champion brand values and manage staffing, scheduling, and visual merchandising while ensuring profitability and safety.

The role suits dynamic leaders who excel in fast-paced retail and are passionate about building strong teams and memorable customer interactions.

Qualifications

3–5 years of related professional/retail management experience.
Undergraduate or graduate degrees are valued but not required.
Ability to drive store performance and profitability.
Strong coaching and team-building skills.
Excellent verbal and written communication.

Responsibilities

Model exceptional customer service and selling behaviors.
Partner with store leaders to achieve sales goals.
Lead people management including hiring, onboarding, evaluations, promotions and terminations.
Monitor and shape store culture to align with company values.
Provide coaching and training in customer service, product knowledge, brand identity, and operational excellence.
Oversee store operations including scheduling, expenses, and loss prevention.
Ensure visual merchandising standards and inventory controls.
Support store marketing events and community engagement initiatives.
Uphold safety standards and policies.