Store Manager: Lead Teams, Elevate Customer Experience

Vans; Alhambra (CA); On-site; USD 44,000 - 73,000; Full time

Job summary

Vans is seeking a Store Manager in California to lead a dynamic team and drive exceptional customer experiences in a fast-paced retail environment. You will champion brand values, manage daily operations, and build a high-performing, inclusive store culture focused on profitability and customer satisfaction.

Responsibilities include coaching staff, recruiting and onboarding, achieving sales goals, and ensuring visual merchandising standards while controlling costs.

Qualifications

• 3–5 years of related professional/retail management experience.
• Undergraduate or graduate degrees are valued but not required.
• Strong verbal and written communication skills with ability to influence across levels.
• Ability to lead, coach, and develop diverse teams.

Responsibilities

• Lead store performance, customer experience, and brand execution to meet sales goals.
• Recruit, onboard, evaluate, promote, and terminate staff as needed.
• Monitor store culture and maintain a positive team environment.
• Coach on customer service, product knowledge, and operational excellence.
• Oversee scheduling, expenses, loss prevention, audits, and reporting.

Skills

Verbal communication

Written communication

People management

Coaching

Drive results

Education

Undergraduate or graduate degrees valued but not required

Tools

Retail software tools

Job description

Vans is seeking a Store Manager in California to lead a dynamic team and drive exceptional customer experiences in a fast-paced retail environment. You will champion brand values, manage daily operations, and build a high-performing, inclusive store culture focused on profitability and customer satisfaction.

Responsibilities include coaching staff, recruiting and onboarding, achieving sales goals, and ensuring visual merchandising standards while controlling costs.