Store Manager: Lead Teams, Elevate Customer Experience

Miniso; Silverdale (WA); On-site; USD 54,442,752 - 85,962,240; Full time

Job summary

Miniso in Silverdale, WA is seeking a Store Manager to lead a dynamic retail team and deliver a world-class shopping experience. You will drive sales, manage labor, optimize inventory, and promote the membership program while upholding brand standards and customer service excellence.

You will report to the Area Manager, recruit and develop talent, ensure store compliance, and maintain a safe, welcoming environment that fuels growth and profitability.

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Experience leading retail teams and driving sales.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Lead a dynamic store team including assistants and sales staff.
• Promote Miniso mission and values in daily operations.
• Deliver outstanding customer service and maintain merchandising standards.
• Oversee labor, scheduling, and payroll accuracy.
• Drive store performance through loyalty program enrollment and upselling.

Skills

Retail leadership

Team motivation

Customer service

Communication

Problem solving

Staff development

Sales focus

Organizational skills

Strategic planning

Education

High school diploma

Associate degree or higher in Business / Hospitality

Tools

POS systems

Cash handling

Job description

Miniso in Silverdale, WA is seeking a Store Manager to lead a dynamic retail team and deliver a world-class shopping experience. You will drive sales, manage labor, optimize inventory, and promote the membership program while upholding brand standards and customer service excellence.

You will report to the Area Manager, recruit and develop talent, ensure store compliance, and maintain a safe, welcoming environment that fuels growth and profitability.