Store Manager — Lead Teams, Elevate Customer Experience

MINISO USA; Gambrills (MD); On-site; USD 26,174 - 41,328; Full time

Job summary

MINISO USA in Gambrills, MD is seeking a Store Manager who will lead a dynamic team and deliver a world-class shopping experience. You will oversee daily operations, drive sales, manage labor, and ensure merchandising standards align with brand guidelines.

This role requires strong leadership, excellent communication, and the ability to relocate or manage multiple stores if needed; travel between locations is required.

Qualifications

• Retail management experience required.
• 3+ years leading teams.
• Flexible schedule including nights, weekends and holidays.
• Ability to travel between locations.

Responsibilities

• Lead a dynamic store team and manage day-to-day operations.
• Deliver outstanding customer service and sales performance.
• Uphold merchandising standards and store procedures.
• Drive membership program engagement to foster loyalty.
• Recruit, hire, train, and develop staff; conduct performance reviews.
• Manage labor and optimize inventory for profitability.
• Ensure cash handling and store safety compliance.
• Collaborate with Area Manager and HR on employee relations.

Skills

Leadership

Customer management

Team leadership

Communication

Scheduling flexibility

Problem solving

Education

High school diploma

Associate degree or higher in business/related field

Job description

MINISO USA in Gambrills, MD is seeking a Store Manager who will lead a dynamic team and deliver a world-class shopping experience. You will oversee daily operations, drive sales, manage labor, and ensure merchandising standards align with brand guidelines.

This role requires strong leadership, excellent communication, and the ability to relocate or manage multiple stores if needed; travel between locations is required.