Store Manager: Lead Teams & Elevate Customer Experience

R551US The Finish Line, Inc.; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career growth opportunities

Job summary

The Finish Line, Inc. in New York is seeking an Assistant Store Manager and Supervisor to lead daily operations and inspire a high-performing team. You will shape the store’s success, drive exceptional customer experiences, and contribute to our growth in a dynamic retail environment.

You’ll supervise store activities, manage budgets and KPIs, and collaborate with leadership to deliver results. A passion for service and a proactive approach are essential for success in this role.

Qualifications

• Experience as a Retail Store Manager or similar role with a proven track record of achieving sales targets.
• Strong leadership and communication abilities with excellent interpersonal skills.
• Customer-centric with a passion for delivering outstanding service.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team; provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Sales & Performance: Drive store sales and profitability through merchandise management and promotional strategies.
• Operational Excellence: Oversee inventory, visual merchandising, and store maintenance; ensure health & safety compliance.
• Financial Management: Manage budgets, control expenses, and analyze sales data.
• Marketing & Community Engagement: Implement local marketing initiatives and build community relationships.
• Innovation & Problem-Solving: Identify opportunities for improvement and implement solutions.
• Additional duties and projects as required.

Skills

Leadership

Customer service

Sales

Communication

Analytical skills

Flexibility

Tech-savvy

Education

High School Diploma or GED

Tools

Retail management software

Basic computer applications

Job description

The Finish Line, Inc. in New York is seeking an Assistant Store Manager and Supervisor to lead daily operations and inspire a high-performing team. You will shape the store’s success, drive exceptional customer experiences, and contribute to our growth in a dynamic retail environment.

You’ll supervise store activities, manage budgets and KPIs, and collaborate with leadership to deliver results. A passion for service and a proactive approach are essential for success in this role.