Store Manager: Lead Teams, Drive Sales & Service

FirstCash; Metairie (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Earned Wage Access

Employee discounts

Health benefits

Job summary

FirstCash in Metairie, LA is seeking an experienced Store Manager to lead daily store operations, deliver outstanding customer service, and drive sales and profitability.

You will hire, train, coach, and develop a team, monitor performance, manage inventory and POS transactions, and ensure compliance and asset protection for the store. This role offers competitive hourly pay and growth opportunities.

Qualifications

• 2+ years of management and customer service experience required.
• Retail or multi-unit retail experience preferred.
• Strong leadership, coaching, and employee development skills.

Responsibilities

• Lead all aspects of daily store operations.
• Deliver exceptional customer service and promote a customer-focused culture.
• Recruit, hire, train, coach, and develop team members.
• Drive sales, loan, and profitability goals.
• Analyze business results and implement action plans to improve performance.
• Manage inventory, merchandising, and store presentation standards.
• Oversee asset protection, cash handling, and operational compliance.
• Monitor loan and buying transactions to ensure accuracy and integrity.
• Build customer relationships and support new customer acquisition efforts.
• Communicate goals, expectations, and performance objectives to team members.
• Maintain product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Customer service

Hiring & development

Sales analysis

Education

High School Diploma or GED

Tools

POS systems

Job description

FirstCash in Metairie, LA is seeking an experienced Store Manager to lead daily store operations, deliver outstanding customer service, and drive sales and profitability.

You will hire, train, coach, and develop a team, monitor performance, manage inventory and POS transactions, and ensure compliance and asset protection for the store. This role offers competitive hourly pay and growth opportunities.