Store Manager: Lead Teams, Drive Sales & Experience

Citi Trends; Bogalusa (LA); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) plan

Paid vacation

Job summary

Citi Trends is seeking a Store Manager in Bogalusa, LA to lead daily store operations, drive sales, manage expenses, and coach a high-performing team. This role ensures a top-tier customer experience and adherence to policy and shrink-prevention standards.

The ideal candidate has 3–5 years of Store Manager experience and a proven track record in retail leadership, payroll and inventory control, and excellent people skills. Flexible scheduling is required.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Uphold all Citi Trends operational policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Ensure consistent execution of merchandising, operational, and visual standards.
• Address customer concerns professionally and promptly.

Skills

Store Leadership

People Leadership

Sales & Profit Performance

Customer Service

Communication

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager in Bogalusa, LA to lead daily store operations, drive sales, manage expenses, and coach a high-performing team. This role ensures a top-tier customer experience and adherence to policy and shrink-prevention standards.

The ideal candidate has 3–5 years of Store Manager experience and a proven track record in retail leadership, payroll and inventory control, and excellent people skills. Flexible scheduling is required.