Store Manager: Lead Teams & Customer Experience

N23 Premium Brands Opco LLC; Fairfax (VA); On-site; USD 56,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off & holidays

Monthly bonuses

Employee discounts

Professional development

Community philanthropy

Job summary

Ann Taylor, in Fairfax VA, is seeking a Store Manager to lead customer and associate experiences in the store and drive a profitable business through strong leadership and operational excellence.

You will coach your team to reach their potential, maintain visual standards, and cultivate strong community engagement while optimizing payroll, budgeting, and reporting to achieve store goals.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management and talent development abilities.
• Effective leadership, interpersonal and communication skills.
• Technology proficient with a point-of-sale system.
• Strong business acumen with ability to develop strategies and action plans.
• Action-oriented with good organization, delegation, and deadline skills.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to apply brand behaviors.
• Use technology to provide a seamless omnichannel shopping experience.
• Hire and build a store team through training and development.
• Create an inclusive store environment for all associates.
• Develop strong store operations and budget awareness.
• Lead community events and philanthropic partnerships.
• Oversee store profitability and payroll through reporting.
• Analyze data to inform short- and long-term retail plans.
• Manage daily store operations, including opening and closing.

Skills

Retail management

Hospitality mindset

People management

Leadership

POS proficiency

Job description

Ann Taylor, in Fairfax VA, is seeking a Store Manager to lead customer and associate experiences in the store and drive a profitable business through strong leadership and operational excellence.

You will coach your team to reach their potential, maintain visual standards, and cultivate strong community engagement while optimizing payroll, budgeting, and reporting to achieve store goals.