Store Manager: Lead Team & Elevate Customer Experience

Ann Taylor; Fair Oaks (VA); On-site; USD 56,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Merchandise discounts

Job summary

Ann Taylor in Fairfax, VA is seeking a Store Manager to lead customer and associate experiences, driving profitability and strong operations. You will coach a team to deliver exceptional service and manage daily store performance.

The role requires hospitality-focused leadership, strong people management, and proficiency with POS systems. This position offers growth within the brand and a strong emphasis on community engagement.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Hospitatilty mindset when engaging with customers and associates.

Responsibilities

• Cultivate a customer-focused environment with exceptional experiences.
• Inspire, educate, and coach associates to leverage brand behaviors for genuine connections.
• Use technology to provide customers with seamless omnichannel shopping experiences.
• Hire and build an effective store team through training, coaching, and development.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Develop strong store operations to achieve goals and manage payroll and budgeting.
• Promote in-store community events and philanthropic partnerships.
• Utilize tools and reporting to oversee profitability and action plans.
• Analyze reports to develop short- and long-term retail plans.
• Manage day-to-day operations including opening and closing.

Skills

Store management

Hospitality mindset

People management

Leadership & communication

POS system proficiency

Business acumen

Organizational skills

Task prioritization

Tools

Point-of-Sale (POS) system

Job description

Ann Taylor in Fairfax, VA is seeking a Store Manager to lead customer and associate experiences, driving profitability and strong operations. You will coach a team to deliver exceptional service and manage daily store performance.

The role requires hospitality-focused leadership, strong people management, and proficiency with POS systems. This position offers growth within the brand and a strong emphasis on community engagement.