Store Manager – Lead Team, Elevate Customer Experience

Chico's; Village of Williamsville (NY); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Bonuses

Merchandise discounts

Job summary

Chico's in Williamsville, NY is seeking an experienced Store Manager to lead a high-performing team and deliver an exceptional customer experience aligned with our brand of effortless chic. You will hire, develop, and coach associates, manage payroll and schedules, and drive store performance through effective leadership, strategic planning, and data-driven decisions.

This role requires flexibility to work days, evenings, and weekends.

Qualifications

• Minimum 5 years of retail management experience.
• At least 2 years in a Store Manager role.
• Availability for nights, weekends, and holidays.
• Strong leadership, accountability and initiative.
• Excellent communication and teamwork.

Responsibilities

• Define a vision and strategy to foster a customer-centered culture and drive results.
• Hire, develop and coach a retail team to deliver a superior customer experience.
• Own store financial performance, payroll, schedules, and sales goals.
• Lead by example with clear performance expectations and feedback.
• Use store reports to drive actions and improve metrics.
• Maintain a visually inspiring store reflecting brand standards.

Skills

Retail management

Leadership

People management

Communication

Store operations

Sales analytics

Job description

Chico's in Williamsville, NY is seeking an experienced Store Manager to lead a high-performing team and deliver an exceptional customer experience aligned with our brand of effortless chic. You will hire, develop, and coach associates, manage payroll and schedules, and drive store performance through effective leadership, strategic planning, and data-driven decisions.

This role requires flexibility to work days, evenings, and weekends.