Store Manager — Lead Team & Elevate Customer Experience

Chico's FAS, Inc.; Lake Charles (LA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Discounts at sister brands

Professional development

Advancement opportunities

Community partnerships

Job summary

Chico's Lake Charles store is seeking a Store Manager who will lead the team, shape a seamless customer experience, and foster a welcoming environment that reflects our hospitality culture. This role drives store performance while coaching and developing a strong team to deliver memorable experiences for customers.

This leadership position requires a passion for fashion, a commitment to guest service, and the ability to manage operations, reporting, and community engagement with the brand values

Qualifications

• Passion for our brand, fashion, and empowering confidence.
• Must be at least 18 years old.
• 5+ years of retail management; 2 years in a Store Manager role.
• Flexible availability including nights, weekends, holidays.
• Ownership mindset; lead by example.
• High accountability and initiative.
• Effective leadership, people management, and communication.
• Collaborative leadership and talent development.
• Strong business acumen; drive results via reporting and planning.
• Organized, delegate, and manage deadlines.
• Ability to lift up to 50 pounds and maneuver on the sales floor.

Responsibilities

• Define a customer-centered culture and drive operational excellence.
• Hire, develop and coach a retail team to deliver customer experience.
• Own store financials: manage payroll, schedules, and sales goals.
• Lead by communicating expectations and providing feedback.
• Use store reporting to improve metrics and run the business.
• Maintain an inspiring store environment reflecting brand standards.
• Share brand priorities and messages with store teams.
• Ensure compliance with policies and guidelines.
• Build community connections through in-store events and philanthropy.

Skills

Leadership

Customer experience

People management

Communication

Strategic planning

Store operations

Payroll & scheduling

Decision making

Ownership mindset

Team development

Time management

Job description

Chico's Lake Charles store is seeking a Store Manager who will lead the team, shape a seamless customer experience, and foster a welcoming environment that reflects our hospitality culture. This role drives store performance while coaching and developing a strong team to deliver memorable experiences for customers.

This leadership position requires a passion for fashion, a commitment to guest service, and the ability to manage operations, reporting, and community engagement with the brand values