Store Manager: Lead Team, Elevate Customer Experience

Foot Locker; Anchorage (AK); Sur place; USD 19 000 - 32 000; Plein temps

Avantages offerts par ce poste

Rate of Pay: $23.48/hr + Bonuses

Employee discount 30-50%

Paid Time Off

Paid Parental Leave

Weekly Pay

Life, Medical and Dental Coverage

Development and Advancement

Résumé du poste

Foot Locker is seeking a store leadership professional to oversee all aspects of in-store operations and customer experience. You will lead the team, coach staff, recruit and train, and ensure standards in service, merchandising, and operations to drive profitability.

Reporting to the District Manager, you will develop associates, deliver an exceptional customer experience, and execute company strategies to maximize sales while maintaining brand integrity across Foot Locker brands.

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Resourceful and versatile in a rapidly changing omni-channel retail environment.

Responsabilités

• Coaching and motivating your team to inspire top performance and an exceptional customer experience.
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations.
• Execute plans to drive key performance indicators to maximize profitability.
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers.
• Act as a partner between customers, sales associates, store leadership and corporate business partners.
• Maintains a high level of customer focus and leads by example with clear and engaging communication.
• Ensures visual directives and standards are maintained.
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience.

Connaissances

Leadership

Customer service

Communication

Team motivation

Description du poste

Foot Locker is seeking a store leadership professional to oversee all aspects of in-store operations and customer experience. You will lead the team, coach staff, recruit and train, and ensure standards in service, merchandising, and operations to drive profitability.

Reporting to the District Manager, you will develop associates, deliver an exceptional customer experience, and execute company strategies to maximize sales while maintaining brand integrity across Foot Locker brands.