Store Manager: Lead Team & Customer Experience

Circle K; Pittsburgh (Allegheny County); On-site; USD 21,000 - 36,000; Full time

Job summary

Circle K in Pittsburgh, PA is seeking a dependable Shift Supervisor to oversee store operations, supervise 2+ full-time staff, recruit, train, and maintain excellent customer service, store image, and safety.

Responsibilities include scheduling, cash handling, reducing risk, ensuring inventory accuracy, and compliance with Food Server certificate requirements; this role demands open availability and strong English communication.

Qualifications

• High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred.
• Ability to supervise and train for the use of equipment, tools and materials listed in CSR/LSR/SA job descriptions.
• Ability to communicate in English (oral and written) and have open availability.
• Valid driver's license and dependable transportation.

Responsibilities

• Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).
• Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service.
• Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards.
• Maintains a professional and supportive image among subordinates and supervisor.
• Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image.
• Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.

Skills

Staff supervision

Hiring & training

Scheduling

Customer service

Cash handling

English communication

Education

High school diploma or equivalent

Job description

Circle K in Pittsburgh, PA is seeking a dependable Shift Supervisor to oversee store operations, supervise 2+ full-time staff, recruit, train, and maintain excellent customer service, store image, and safety.

Responsibilities include scheduling, cash handling, reducing risk, ensuring inventory accuracy, and compliance with Food Server certificate requirements; this role demands open availability and strong English communication.