Shift Lead: Customer Experience & Operations

GetGo Café + Market; Pittsburgh (Allegheny County); On-site; USD 22,000 - 25,000; Full time

Job summary

Circle K in Pittsburgh is seeking a capable team member for a full-time, on-site position. You will deliver prompt customer service, greet customers, ring up sales accurately, and maintain store cleanliness and safety throughout your shift.

The role requires basic arithmetic, reliable attendance, and the ability to supervise a small team when needed. Prior retail experience is a plus and a high school diploma or GED is preferred.

Qualifications

• High school diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to work with the equipment, tools and materials listed above.
• Ability to work as scheduled including arriving to work on time.
• Ability to communicate information and ideas so others will understand.
• Ability to perform the four arithmetic operations (add, subtract, multiply and divide) preferred.
• Ability to perform essential duties and physical functions described below.
• Ability to work in the conditions described below.

Responsibilities

• Greets customers as they enter the area and thanks customers as they leave.
• Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.
• Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
• Maintains the store facility’s condition and equipment to brand standards by cleaning and general housekeeping duties.
• Completes daily store reports and other duties as assigned by the Store Manager.
• Supervises the activities of customer service representatives in the absence of the Store Assistant Manager.
• Knows gasoline pricing strategy for the store and changes gasoline prices correctly.
• Reports incidents to the Store Manager and adheres to safety and security controls.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or GED

Job description

Circle K in Pittsburgh is seeking a capable team member for a full-time, on-site position. You will deliver prompt customer service, greet customers, ring up sales accurately, and maintain store cleanliness and safety throughout your shift.

The role requires basic arithmetic, reliable attendance, and the ability to supervise a small team when needed. Prior retail experience is a plus and a high school diploma or GED is preferred.