Store Manager: Lead Talent & Elevate Customer Experience

Abercrombie & Fitch Co.; Village of Pelham (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager in New York who will lead staffing, training, and development of both part-time and full-time staff.

You will manage store operations, asset protection, and visual presentation while ensuring an engaging customer experience that reflects brand standards. You will recruit, train, and develop management and non-management staff, oversee scheduling and payroll, and drive sales through coaching and brand knowledge.

Qualifications

• 2+ years of store management or supervisory experience in a customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Store management

Retail leadership

Customer service focus

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Store Manager in New York who will lead staffing, training, and development of both part-time and full-time staff.

You will manage store operations, asset protection, and visual presentation while ensuring an engaging customer experience that reflects brand standards. You will recruit, train, and develop management and non-management staff, oversee scheduling and payroll, and drive sales through coaching and brand knowledge.