Brand Experience & Store Ops Leader

A&F Stores, Inc.; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Merchandise discount

Medical insurance

Life insurance

Parental leave

401(k) match

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, and people leadership in a fast-paced retail setting in New York.

You will drive sales results by analyzing the business, delivering best-in-class customer service, and overseeing daily store operations, including opening and closing routines. You’ll lead staffing, training, and development, maintain product knowledge and visual displays, manage payroll, and ensure brand standards are upheld.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom to ensure service quality and smooth operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer service

Supervisory experience

Communication

Interpersonal skills

Team building

Coaching

Initiative

Detail-oriented

Multitasking

Education

Bachelor’s degree

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, and people leadership in a fast-paced retail setting in New York.

You will drive sales results by analyzing the business, delivering best-in-class customer service, and overseeing daily store operations, including opening and closing routines. You’ll lead staffing, training, and development, maintain product knowledge and visual displays, manage payroll, and ensure brand standards are upheld.