Store Manager: Lead Store Success & Customer Experience

Dunkin'; Streetsboro (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Smoothie King is seeking an experienced Store Manager to oversee daily operations, staff supervision, and sales performance at our Ohio location. You will ensure excellent customer service, manage budgets, and maintain stock and displays while driving profitability.

The ideal candidate will lead by example, communicate effectively with staff and customers, and uphold Smoothie King’s commitment to healthy living and high-quality nutrition.

Qualifications

• Store manager with strong planning and people-management capabilities.
• Ability to supervise daily operations and staff performance.
• Focus on customer service, staff coaching, and driving sales.

Responsibilities

• Recruiting and supervising staff.
• Managing budgets and financial records.
• Maintaining stock, pricing, and promotional displays.
• Ensuring safety and health regulations are followed.
• Motivating staff to meet sales targets and deliver great customer experiences.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving

Showing initiative

Setting a good example

Job description

Smoothie King is seeking an experienced Store Manager to oversee daily operations, staff supervision, and sales performance at our Ohio location. You will ensure excellent customer service, manage budgets, and maintain stock and displays while driving profitability.

The ideal candidate will lead by example, communicate effectively with staff and customers, and uphold Smoothie King’s commitment to healthy living and high-quality nutrition.