Store Manager: Lead Store Operations & Customer Experience

The Save Mart Companies; San Pablo (CA); On-site; USD 108,000 - 125,000; Full time

Job summary

The Save Mart Companies seeks a Store Manager for Food Maxx at 13220 San Pablo Avenue, San Pablo, CA 94806. You will supervise daily store operations, drive sales, uphold standards, and lead a team to deliver exceptional customer service.

Required: a four-year college degree and five years of management experience with at least one year as Assistant Store Manager. Strong leadership, communication, and problem-solving skills are essential to ensure safety, compliance and financial goals.

Qualifications

• Four-year college degree (or equivalent) required.
• Five years management experience with at least one year as Assistant Store Manager.
• Must be available to work a variety of required retail hours.

Responsibilities

• Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.
• Responsible for driving improvement of the overall customer experience and quality of the processes, products, and services provided within the store, resulting in increased sales.
• Develops and maintains a customer-focused organization by modeling and communicating associate and customer connection behaviors throughout the store.
• Accountable for achieving total store financials (sales, profit and loss, projections, metrics, and analysis) by identifying, defining, and implementing best store practices and optimization strategies.
• Leads, mentors and develops direct reports with focus on accountability and achieving high level of business performance outcomes.
• Oversees total store conditions (safety, food safety, protection of assets) and ensures compliance programs are met/passed.

Skills

Leadership

Communication

Customer service

Training

Decision making

Education

Bachelor's degree

Job description

The Save Mart Companies seeks a Store Manager for Food Maxx at 13220 San Pablo Avenue, San Pablo, CA 94806. You will supervise daily store operations, drive sales, uphold standards, and lead a team to deliver exceptional customer service.

Required: a four-year college degree and five years of management experience with at least one year as Assistant Store Manager. Strong leadership, communication, and problem-solving skills are essential to ensure safety, compliance and financial goals.