Store Manager: Lead Sales, Team & Experience

Signet Jewelers; Midland (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Kay Jewelers, a Signet Jewelers brand, is seeking a Store Manager to lead a single store’s daily operations, drive sales, and ensure customer satisfaction.

You will report to the District Manager and manage a team including an Assistant Store Manager, Jewelry Consultant, and others, focusing on People First service and brand standards.

The role emphasizes development, diversity, inclusion, and a best-in-class customer experience, with schedule flexibility to meet peak periods.

Qualifications

• Education Required: Minimum of 2 years of college preferred
• Required or Acceptable Job-Related Experience: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.
• Preference will be given to candidates with specialty retail or jewelry experience
• Years of Job-Related Experience Required: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.
• Preference will be given to candidates with specialty retail or jewelry experience.
• Preference will be given to candidates that are Diamond Council of America (DCA) certified.
• Technical/Other Skills Required: Advanced Communication skillset, both written and verbal.
• Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools.
• Strong interpersonal skills to build effective employee and customer relationships.
• Advanced presentation skills to provide effective team member training and excellent customer presentations.
• Strong problem solving and conflict management skills to support internal and external customers.
• Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text.
• Ability to plan and organize tasks to meet deadlines and expectations.
• Ability to work independently without immediate supervision.
• Ability to effectively set priorities, develop a plan to meet goals and expectations and to effectively delegate to others for the success of the team.
• Ability to understand and thoroughly explain detailed information.
• Reliable and dependable.

Responsibilities

• Lead day-to-day store operations to hit sales and profitability goals.
• Develop talent through onboarding, coaching, and development.
• Ensure brand representation and visual standards.
• Deliver best-in-class customer experience.
• Manage schedule, inventory, and loss prevention.

Skills

Customer service

Leadership

Communication

MS Office

Training

Problem solving

Education

Some college

Job description

Kay Jewelers, a Signet Jewelers brand, is seeking a Store Manager to lead a single store’s daily operations, drive sales, and ensure customer satisfaction.

You will report to the District Manager and manage a team including an Assistant Store Manager, Jewelry Consultant, and others, focusing on People First service and brand standards.

The role emphasizes development, diversity, inclusion, and a best-in-class customer experience, with schedule flexibility to meet peak periods.