Store Lead: Coach Teams, Elevate Service & Sales

Tailored Brands, Inc.; Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Jos. A. Bank Clothiers, LLC in Richmond, VA is seeking a Store Lead to support the Store Manager in driving sales and service excellence.

You will manage openings and closings as the manager on duty and lead a team to achieve targets. You will open and close the store as the manager on duty, lead staff, recruit (assist), and ensure alignment with brand standards, customer experience goals, and company directives.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong leadership and organizational skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Self-motivated, results oriented, strategic thinker.

Responsibilities

• Lead store team alongside Store Manager to meet sales, service, and operational goals.
• Coach staff to deliver excellent customer experience and drive growth.
• Train staff on store procedures and programs; recruit support as needed.
• Conduct regular store meetings and communicate directives to team.

Skills

Retail experience

Leadership

Communication

Problem solving

POS system

Microsoft Office

Team coaching

Tools

POS System

Microsoft Office

Video conferencing

Job description

Jos. A. Bank Clothiers, LLC in Richmond, VA is seeking a Store Lead to support the Store Manager in driving sales and service excellence.

You will manage openings and closings as the manager on duty and lead a team to achieve targets. You will open and close the store as the manager on duty, lead staff, recruit (assist), and ensure alignment with brand standards, customer experience goals, and company directives.