Store Manager: Lead Sales, People & Experience

Macy's; Pleasanton (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Merchandise discounts

Performance‑based incentives

Annual merit review

Employee Assistance Program

Tuition reimbursement

Job summary

Macy’s in Pleasanton, CA is seeking a Store Manager to lead sales and customer service, oversee operations, merchandising, and staff development. You will coach the team and implement company initiatives.

The role requires a proven retail leadership track record, 5+ years in management, and the ability to build a customer‑centric culture. You’ll manage staffing, training, and performance to meet targets.

Qualifications

• High School diploma or equivalent required.
• 5+ years of direct experience in retail management or equivalent.

Responsibilities

• Drive sales by fostering a customer‑centric selling culture.
• Develop the team through coaching, follow‑up, and recognition.
• Ensure adherence to weekly business review amongst leadership team; support action plans to address deficiencies.
• Identify business‑driving opportunities.
• Ensure consistent execution of merchandise presentation, sales events, sizing, pricing, and signing standards.
• Actively manage hours by ensuring strong attendance and weekend hours utilization.
• Coach the leadership team to achieve goals by emphasizing program benefits.

Skills

Team Development

Drive for Results

Strategic Impact

Customer Service

Collaboration

Prioritization

Education

High School diploma or equivalent

Job description

Macy’s in Pleasanton, CA is seeking a Store Manager to lead sales and customer service, oversee operations, merchandising, and staff development. You will coach the team and implement company initiatives.

The role requires a proven retail leadership track record, 5+ years in management, and the ability to build a customer‑centric culture. You’ll manage staffing, training, and performance to meet targets.