Store Leader: Elevate Sales & Customer Experience

Macy's; Frisco (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Macy's in Frisco, TX is seeking a Store Manager to lead sales and customer service across all store operations. You will coach and develop leadership, manage merchandising and promotions, and ensure store standards and attendance expectations are met.

The role emphasizes a customer-centric sales culture, execution of company initiatives, and talent development to build a high-performing team in a dynamic retail environment.

Qualifications

• Experience leading a retail sales team in a fast-paced environment.
• Strong customer-service orientation with track record of sales growth.
• Ability to coach, motivate and develop colleagues and managers.

Responsibilities

• Oversee store operations including sales, merchandising, and customer service.
• Lead training, coaching, and development to grow the team.
• Manage scheduling, attendance, and execution of promotions.
• Uphold company standards and policies while driving store performance.

Skills

Team Leadership

Sales Management

Customer Service

Strategic Planning

People Development

Attendance & Punctuality

Job description

Macy's in Frisco, TX is seeking a Store Manager to lead sales and customer service across all store operations. You will coach and develop leadership, manage merchandising and promotions, and ensure store standards and attendance expectations are met.

The role emphasizes a customer-centric sales culture, execution of company initiatives, and talent development to build a high-performing team in a dynamic retail environment.