Store Manager: Lead Sales, Ops & Customer Experience

Lowe's Companies, Inc.; Waterloo (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

Lowe's Companies, Inc. seeks a Store Manager to lead store operations in the United States. You will ensure service excellence, monitor profitability and plan performance, and drive safety through asset protection initiatives.

Travel is occasional, with a focus on delivering quality customer experiences, managing expenses, and upholding merchandising standards across the store. Strong leadership and data-driven decision making are essential.

Qualifications

• 4 years of experience leading associates in a large retail environment, with Sales Volume exceeding 20M annually.
• 5 years of experience working in a fast-paced, cross-functional work environment.
• Experience building and maintaining cross-functional relationships in a matrixed environment.
• Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.
• Experience managing/sponsoring the implementation of corporate or local change initiatives.
• Experience using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
• Monitoring the performance, profitability, and flow-through of store plans and programs.
• Championing and implementing strategic asset protection plans that improve safety and security outcomes.

Skills

Leadership

Cross-functional collaboration

Customer service excellence

Data-driven decision making

Education

Bachelor’s Degree in Business Administration, Marketing, or Related Field

Tools

Microsoft Office Suite

Job description

Lowe's Companies, Inc. seeks a Store Manager to lead store operations in the United States. You will ensure service excellence, monitor profitability and plan performance, and drive safety through asset protection initiatives.

Travel is occasional, with a focus on delivering quality customer experiences, managing expenses, and upholding merchandising standards across the store. Strong leadership and data-driven decision making are essential.