Store Manager: Lead Sales & Customer Experience

Meineke Car Care Center; Phoenix (AZ); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Job summary

Meineke Car Care Center is seeking a dynamic Store Manager to lead our retail team in a fast-paced environment. You will oversee daily operations, drive sales performance, and ensure exceptional customer service, with responsibilities spanning inventory, scheduling, training, and vendor negotiations.

The role emphasizes strong leadership, budget awareness, and data-driven strategies to meet store objectives and enhance the shopper experience.

Qualifications

• Proven experience in retail management or similar role preferred.
• Strong budgeting and financial reporting skills.
• Excellent time management to prioritize tasks.
• Bilingual or multilingual abilities beneficial for customer interactions.
• Familiarity with POS systems and retail sales processes.
• Ability to recruit, train and develop staff in a fast-paced environment.
• Strong negotiation skills for vendor interactions and stock management.
• Proactive problem-solving with attention to detail.

Responsibilities

• Lead and motivate store team to achieve sales targets and deliver outstanding customer service.
• Oversee daily operations including inventory management, stock replenishment, and visual merchandising.
• Manage scheduling and shifts to ensure adequate staffing during peak hours.
• Train, mentor, and recruit new staff to build a high-performing team.
• Utilize POS systems for transactions and maintain accurate financial records.
• Implement time management strategies to optimize store performance.
• Negotiate with vendors for stock procurement and pricing agreements.
• Analyze sales data to identify trends and develop improvement strategies.
• Foster a welcoming environment by addressing customer inquiries and resolving issues promptly.

Skills

Retail management

Leadership

Budgeting

Time management

POS systems

Staff training

Staff recruitment

Vendor negotiation

Data analysis

Customer service

Multilingual communication

Tools

POS systems

Job description

Meineke Car Care Center is seeking a dynamic Store Manager to lead our retail team in a fast-paced environment. You will oversee daily operations, drive sales performance, and ensure exceptional customer service, with responsibilities spanning inventory, scheduling, training, and vendor negotiations.

The role emphasizes strong leadership, budget awareness, and data-driven strategies to meet store objectives and enhance the shopper experience.